First time users can register for a new account. Please read the User Agreement and click the checkbox if you agree.
The following registration process is for MyHealth OnLine members only.
The following are the terms and conditions for use of the PWHP Member Services Internet Application ("the Application"). Please read them carefully. The Application is provided to individuals who are active members. BY CLICKING THE "I ACCEPT" BUTTON AND COMPLETING THE REGISTRATION PROCESS, YOU ARE STATING THAT YOU ARE ELIGIBLE TO REGISTER AND THAT YOU AGREE TO BE BOUND BY ALL OF THESE TERMS AND CONDITIONS OF THE APPLICATION ("TOS"). You can obtain a paper copy of this Agreement by contacting Member Services and requesting that it be mailed to you.
The Application is offered to you conditioned on your acceptance without modification of the terms, conditions and notices contained herein.
Member Account, Password, and Security
To open an account, you must complete the registration process by providing us with current, complete and accurate information as prompted by the registration form. You then will choose a password. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account.
You agree to notify PWHP immediately of any unauthorized use of your account or any other breach of security of which you become aware.
It is PWHP’s policy to respect the privacy of its members. PWHP will not monitor, edit or disclose any personal information about you or your use of the Application, including its contents (and any health information you provide through the Application), without your prior permission unless PWHP has a good faith belief that such action is necessary to: (1) conform to legal requirements or comply with a legal process; (2) protect and defend the rights or property of PWHP; (3) enforce the TOS; or (4) act to protect the interests of its members (including you) or others. Be advised that your Internet Protocol address is transmitted with each message sent from your account.
You agree that PWHP may access your account, including its contents, as stated above or to respond to service or technical issues.
As a condition of your use of the Application, you warrant to PWHP that you will not use the Application for any purpose that is unlawful or prohibited by these terms, conditions and notices.
The Application is provided to individuals only and for personal use only. You agree to use the Application only for your personal use and those of your dependents as listed on your member policy. Any unauthorized commercial use of the Application, or the resale of its services, is expressly prohibited.
You agree to abide by all applicable local, state, national, and international laws and regulations and are solely responsible for all acts or omissions that occur under your account or password, including the content of your transmissions through the Application. By way of example, and not as a limitation, you agree not to:
PWHP has no obligation to monitor the Application or any user's use thereof or retain the content of any user session. However, PWHP reserves the right at all times to monitor, review, retain and/or disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request.
Links to Third Party Sites
The links included within the Application may let you leave the Application websites ("linked sites"). The linked sites are not under the control of PWHP and PWHP is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. PWHP is not responsible for webcasting or any other form of transmission received from any linked site. PWHP is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by PWHP of the site or any association with their operators.
Disclaimers/Limitation of Liability
The information and services included in or available through the Application may include inaccuracies or typographical errors. Changes are periodically added to the information herein. PWHP and/or its respective suppliers may make improvements and/or changes in the Application at any time.
PWHP does not represent or warrant that the Application will be uninterrupted or error-free, that defects will be corrected, or that the Application or the server that makes it available, are free of viruses or other harmful components. PWHP does not warrant or represent that the use or the results of the use of the Application or the materials made available as part of the Application will be correct, accurate, timely, or otherwise reliable.
You specifically agree that PWHP shall not be responsible for unauthorized access to or alteration of your transmissions or data, any material or data sent or received or not sent or received, or any transactions entered into through the Application. You specifically agree that PWHP is not responsible or liable for any threatening, defamatory, obscene, offensive or illegal content or conduct of any other party or any infringement of another's rights, including intellectual property rights. You specifically agree that PWHP is not responsible for any content sent using and/or included in the Application by any third party.
PWHP and/or its respective suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the Application for any purpose. The Application is provided "as is" without warranty of any kind. PWHP and/or its respective suppliers hereby disclaim all warranties and conditions with regard to the Application, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.
PWHP may terminate your access to any part or all of the Application and any related service(s) at any time, with or without cause, with or without notice, effective immediately, for any reason whatsoever.
PWHP may also terminate or suspend your account for inactivity, which is defined as failing to sign-in to the Application for an extended period of time, as determined by Piedmont WellStar HealthPlans. Upon termination of the Application, your right to use the Application immediately ceases.
If you wish to terminate your account, you may do so by contacting Member Services at 678.503.1900, Monday – Friday, 7 a.m. to 7 p.m., and Saturday, 8 a.m. to 3 p.m. TTY/TDD users call 855-275-1266.
Participation in Promotions of Advertisers
PWHP does not use your protected health information (PHI) for marketing purposes, whether its own or those of third party advertisers, nor does it provide or sell your PHI to any third party, without your authorization, in compliance with the HIPAA Privacy Rule. Any dealings with advertisers on the Application or participation in promotions, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings or promotions, are solely between you and the advertiser or other third party. PWHP shall not be responsible or liable for any part of any such dealings or promotions.
Proprietary Rights to Content
You acknowledge that content, including but not limited to text, software, music, sound, photographs, video, graphics or other material contained in either sponsor advertisements or electronically distributed, commercially produced information presented to you by the Application, by PWHP, or the PWHP’s advertisers or other content providers, is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. You may make a copy of this content for your personal, non-commercial use only, provided that you keep all copyright and other proprietary notices intact. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute in any way content available through the Application and its associated websites, including code and software.
PWHP acknowledges that the copyright, trademark, service marks, patent and other proprietary and/or ownership rights referenced above do not extend to any personal information that you submit to the Application, or that the Application accesses [from PWHP’s information systems] in order for the Application to provide you with appropriate information.
Modifications to Terms of Service, Member Policies
PWHP reserves the right to change the TOS or policies regarding the use of the Application at any time and to notify you by posting an updated version of the TOS on this website. You are responsible for regularly reviewing the TOS. Continued use of the Application after any such changes shall constitute your consent to such changes.
This agreement is governed by the laws of the State of Pennsylvania and the United States of America. Use of the Application is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and PWHP as a result of this agreement or use of the Application. PWHP’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of PWHP’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Application or information provided to or gathered by PWHP with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and PWHP with respect to the Application (excluding the use of any software which may be subject to an end-user license agreement) and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and PWHP with respect to the Application. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. You and PWHP agree that any cause of action arising out of or related to this Application must commence within one year after the cause of action arose; otherwise, such cause of action is permanently barred. The section titles in the TOS are solely used for the convenience of the parties and have no legal or contractual significance.
It is the express will of the parties that this agreement and all related documents have been drawn up in English. C'est la volonté expresse des parties que la présente convention ainsi que les documents qui s'y rattachent soient rédigés en anglais.