We look forward to hearing from you.

Provider Services

For inquiries regarding eligibility, claims, and appeals information please contact us at:

855-869-7225

Piedmont WellStar HealthPlans Provider Relations

For inquiries regarding notification of provider additions, terminations, address changes and Contracting/Credentialing inquiries, please contact us at:

ProviderRelations@pwplans.org

* Please note: Claims inquiries cannot be handled by the Piedmont WellStar HealthPlans Provider Relations Department. Please call Provider Services.

Medical Management

For inquiries regarding obtaining prior authorization, or assistance with patient admissions/discharges, please contact us at:

855-514-3680

Care Management

To speak to a Care Manager or refer a patient for Care Management, please contact us at:

855-514-3680

Technical Support

For technical issues related to the Provider Portal or to obtain login information please contact us at:

855-222-1043